Customer Care Executive

Process Specifics

• 24•7 environment

• Minimum qualification 10+2 or 10+3 and no pursuing candidates

• No leaves for the first 3 months of joining

• Freshers are preferred

• Work From Office only.

• Voice Process

• Languages Required: Excellent Communication Skills in English and Hindi and Willingness to work for 24/7 working

environment is a must, which includes Night Shift.

• 6 days working, rotational shifts and 1 weekly off (rotational)

• Immediate joiners and Contract Joiners

• Interview Mode: Face to Face

• Job Location. Tech Mahindra, Mani Casadona, Kolkata

• Knowledge on Computers word & Excel.

• Candidate should have Knowledge of OS

• Customer support to e-commerce customers

• Voice Languages: English + Hindi (VETI-4)

• Chat Language: English (VWT-56)

Hiring Filters:

• HR Round

• OPS ROUND

• Versant Test (VETI – 4 / VWT-56)

• Typing Threshold: Voice (25wpm-Gross Speed / 85% Accuracy); Chat (30wpm-Gross Speed / 90% Accuracy)

• 4 Online Assessments for Voice Process: Threshold 8/10 for each assessments

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Tech Mahindra.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 40 Customer Care Executive at Tech Mahindra
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.