Customer Care Executive

Job Description:

We are hiring for an enthusiastic and customer-focused individual for our International Chat Support team. The ideal candidate should have excellent written communication skills and a passion for delivering exceptional service via live chat to our global customers.

Key Responsibilities:

Handle customer queries via chat in a professional and timely manner.

Provide accurate, valid, and complete information by using the right tools and resources.

Resolve customer complaints, provide appropriate solutions and alternatives.

Work collaboratively with other departments to ensure high customer satisfaction.

Maintain records of customer interactions and transactions.

Requirements:

Minimum 6 months to 1 year of experience in an international chat process (preferred).

Excellent written English communication skills.

Willingness to work in Australian shifts with rotational offs.

Strong typing speed and attention to detail.

Graduate or undergraduate candidates can apply. Interested can share cvs

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹29000 - ₹31000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TECH MAHINDRA LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at TECH MAHINDRA LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.