Customer Care Executive

We are looking for a Customer Care Executive to join our team at Tech Mahindra Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19000 - ₹20000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Good communication in English Mandatory

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Location-Malad and Goregaon, Mumbai

Job Requirements:

The minimum qualification for this role is Undergraduate, and candidate must be a fresher or minimum of 6 months BPO or KPO Experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues, when necessary, it includes Sales and upselling. The candidate should be comfortable with 5 days working during the Rotational shift. Immediate joiners only.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TECH MAHINDRA LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at TECH MAHINDRA LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.