Customer Care Executive

Job description

Responsibilities:

1. Promptly respond to customer inquiries via Call.

2. Provide accurate product information and resolve issues.

3. Identify and escalate complex issues for resolution.

4. Collaborate with teams to enhance customer experience.

Requirements:

1. Bachelor's degree or equivalent experience.

2. Excellent written English communication skills.

3. Strong typing and multitasking abilities.

Shift- Fixed

Working Days- 5 days /week , 2 days rotational week off.

Role: Voice Support

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice

Education: Any Graduate

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19500 - ₹21500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Tech Mahindra.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at Tech Mahindra
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.