Customer Care Executive

12,000 - 16,000 /month

Swif

Govandi East, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

15 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Marathi

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal

Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at SWIF. This role involves handling calls, providing customer support, and addressing queries and concerns related to Recruitment. The role offers ₹ 12,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries and concerns with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Work collaboratively with other teams to escalate and resolve complex issues

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for explaining our process for the recruitment in shipping line, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹16,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Govandi East, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 15 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Govandi East, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 15 openings.