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Customer Care Executive

salary 26,000 - 32,000 /month*
company-logo
job companySutherland Global Services
job location Airoli, Mumbai
incentive₹6,000 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
1 Opening
Incentives included
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹26,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There is 1 vacancy for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Airoli, Mumbai.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹26,000-₹32,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Lead Generation, Technical Knowledge

Contract Job

No

Salary

₹ 26000 - ₹ 32000

English Proficiency

Yes

Contact Person

Wajid Kazi

Interview Address

Airoli, Airoli, Mumbai
Posted 4 hours ago
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