Customer Care Executive

salary 15,000 - 30,000 /month*
company-logo
job companySunknowledge
job location Sector V - Salt Lake, Kolkata
incentive₹10,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
99 Openings
* Incentives included
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Bengali
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Sunknowledge. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sunknowledge.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 99 Customer Care Executive at Sunknowledge
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Night Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5 days working

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

International Calling, International Calling, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Query Resolution

Shift

NIGHT

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

HELLOHR

Interview Address

Saltlake sector 5, Kolkata
Posted a day ago
share
Have a friend who’ll be good for this job?
shareShare with a friend
hiring

Apply to similar jobs

₹ 16,000 - 30,000 /month *
Paygeek Soft Solutions Private Limited
Action Area 1C, Kolkata
₹6,000 incentives included
7 Openings
* Incentives included
SkillsInternational Calling, Query Resolution
₹ 15,000 - 30,000 /month
Teleperformance
Sector V - Salt Lake, Kolkata
9 Openings
SkillsQuery Resolution, International Calling, ,, B2B Sales INDUSTRY
₹ 15,000 - 30,000 /month *
Zan Services Private Limited
Sector V - Salt Lake, Kolkata
₹10,000 incentives included
10 Openings
* Incentives included
SkillsB2B Sales INDUSTRY, International Calling, ,
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates