Customer Care Executive

23,000 - 25,000 /month

Strategic Systems

Pocharam, Hyderabad

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

Text-Based Communication: Resolve customer inquiries, complaints, and requests using live chat, webforms, social media, or email.
Data Management: Accurately update, process, and maintain company databases, spreadsheets, or software systems.
Issue Resolution & Documentation: Log all interactions in CRM software, track tickets to resolution, and ensure adherence to response time SLAs (Service Level Agreements).
Process Work: Handle backend tasks like processing invoices (Accounts Payable), reviewing insurance claims, or mapping digital data.]
Quality Assurance: Ensure all written responses maintain a professional tone, are grammatically correct, and meet company compliance standards.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Non-voice/Chat Process for this Customer Care Executive job offered by Strategic Systems in Pocharam, Hyderabad.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹23,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Pocharam, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹23,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.