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Customer Care Executive

salary 15,000 - 25,000 /month
company-logo
job companyStaunch Jobs
job location Thane (East), Thane
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Description

BPO / TELE CALLER / INSURANCE / CUSTOMER SUPPORT

Qualification: Hsc / Degree

Gender : Any

languages : Eng Hindi marathi telugu


Interested candidates can directly walk-in to our office.


Profile Summary

Looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company’s client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service


Primary Job Responsibility:

• Understands the various computer screens and how to utilize them effectively

• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

• Adheres to all company and specific Contact Centre policies and procedures

• Completes any work as assigned by Management


Education and Essential Experience:

• 6 months BPO or Travel experience

• Graduate / Undergraduate

• Written and spoken communication,

• Computer Skills ability/experience using computer applications

• Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)

• Open to work in a voice environment

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Thane (East), Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Non-voice/Chat Process, International Calling

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Marathi

Contact Person

Prasanna
Posted 8 hours ago
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