We are looking for a Customer Care Executive to join our team at STARTEK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.
More about this Customer Care Executive job
Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in M.G Road, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is M.G Road, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling with 0-4 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance, PF, Medical Benefits
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 18000 - ₹ 30000
Contact Person
T R Prabhu
Interview Address
PERSONAL NETWORK No 81, 1st Floor , 21st Main Road, BSK 2nd Stage , BDA complex Rd, Above Specksmakers Bangalore 70 Next To Polar Bear, M.G Road, Bangalore
A Naukri Group company
LoginHire Local Staff
18,000 - 30,000 /month
Startek
M.G Road, Bangalore
0 - 4 years Experience in Customer Support / TeleCaller
Full Time
