Customer Care Executive

12,000 - 20,000 /month

Ss Carriers & Logistics

Andheri (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Logistics

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Ss Carriers & Logistics to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in Andheri (East), Mumbai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.