Customer Care Executive

Job Title: Junior Customer Care Executive

Location: Andheri east ( MIDC)
Type: Full-time (5 Days working )

Role Overview

Looking for an experienced ORM Executive to handle customer support via email & chat — with a focus on technical issue resolution in the ISP/Telecom domain.

Key Responsibilities

• Handle email and chat-based customer support

• Diagnose & troubleshoot technical issues (ISP, Telecom, etc.)

• Provide clear, step-by-step solutions to customers

• Maintain accurate records of customer interactions

• Collaborate with internal teams for complex issues

• Ensure quick and quality responses (meeting SLAs)

Requirements

• Min. 6 month's experience in email/chat customer support

• Strong in troubleshooting

• Excellent written English communication

• High attention to detail & professionalism

• Bonus: Proficiency in Italian, French, German, Japanese, or Spanish

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 10th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SPESHALLY NHS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at SPESHALLY NHS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.