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Customer Care Executive

salary 18,000 - 25,000 /month
company-logo
job companySonho Private Limited
job location Thane West, Mumbai
job experience6 - 48 months Experience in Customer Support / TeleCaller
40 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Description

Customer Support Executive
Location: Mumbai (Thane, Malad)
5 days working | 2 Rotational Week OFF |
Key Responsibilities

  • Handle inbound and outbound customer calls/chats efficiently and professionally.

  • Resolve customer queries, complaints, and requests within defined timelines.

  • Maintain accurate records of customer interactions and transactions.

  • Ensure customer satisfaction through effective communication and problem-solving.

  • Meet performance targets including quality, productivity, and attendance.

  • Collaborate with internal teams to ensure seamless issue resolution.

Eligibility

  • Education: Undergraduate / Graduate (any stream)

  • Freshers and experienced candidates can apply.

  • Excellent communication skills in English (verbal and written).

  • Willingness to work in rotational shifts.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sonho Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 40 Customer Care Executive at Sonho Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 25000

English Proficiency

Yes

Contact Person

Akriti Trivedi

Interview Address

Thane West, Mumbai
Posted 4 days ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Customer Care Executive