Customer Care Executive

18,000 - 25,000 /month

Sonho Private Limited

Thane West, Mumbai

6 - 48 months Experience in Customer Support / TeleCaller

40 Openings

Full Time

Domestic Calling

International Calling

Query Resolution

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Customer Support Executive
Location: Mumbai (Thane, Malad)
5 days working | 2 Rotational Week OFF |
Key Responsibilities

Handle inbound and outbound customer calls/chats efficiently and professionally.
Resolve customer queries, complaints, and requests within defined timelines.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction through effective communication and problem-solving.
Meet performance targets including quality, productivity, and attendance.
Collaborate with internal teams to ensure seamless issue resolution.

Eligibility

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sonho Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 40 Customer Care Executive at Sonho Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.