Customer Care Executive

🎧 We’re Hiring: Customer Support Executive – Rotational Night Shift

📍 Location: Mumbai, India

🕐 Shift: Rotational Night Shift (9 hrs between 6 PM to 6 AM)

🗓 Working Days: 5 Days a Week

🚐 Perks: Cab/Bus Facility Available

Are you someone who enjoys solving problems and helping people?

Do you have a calm and professional approach even under pressure?

If yes, we have the perfect opportunity for you!

🔹 Key Responsibilities:

• Handle inbound customer calls for queries, complaints, or service support

• Resolve issues efficiently and provide accurate information

• Ensure customer satisfaction through effective communication

• Escalate unresolved issues to the appropriate team

• Maintain professionalism and patience with every customer interaction

🔸 What We’re Looking For:

✔ Good English communication skills (written & verbal)

✔ Basic computer knowledge (typing, CRM usage, data entry)

✔ Polite, patient, and customer-oriented mindset

✔ Ability to work in a fast-paced environment

✔ Prior experience in BPO or customer service preferred but not mandatory

💼 Why Join Us?

• 5-day working schedule

• Cab/Bus facility for easy commute

• Learn & grow in a dynamic support environment

• Work with a supportive, process-driven team

📩 Interested?

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹26000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SONHO PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at SONHO PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.