Customer Care Executive

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

• Provide accurate information regarding the company’s dairy products, including availability, nutritional facts, and pricing.

• Handle customer complaints and resolve issues related to product quality, delivery, or billing with empathy and efficiency.

• Process orders, returns, and exchanges while ensuring proper documentation and record-keeping.

• Coordinate with production, logistics, and sales teams to address customer needs and concerns.

• Follow up on customer interactions to ensure satisfaction and build long-term relationships.

• Keep track of customer preferences and feedback to improve products and services.

• Assist in maintaining customer databases, tracking communication, and reporting key performance metrics to management.

• Stay updated on industry trends, company offerings, and customer service best practices.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SNA MILK AND MILK PRODUCTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at SNA MILK AND MILK PRODUCTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.