Sutherland jd" refers to the Job Description (JD) for a customer support role at Sutherland Global Services, a company with an office in Airoli, Navi Mumbai, as indicated by the search results, rather than a specific person. The JD outlines a work-from-office position with a salary between ₹18,000 and ₹22,000, involving providing customer support via calls, email, and chat, with responsibilities including resolving inquiries, meeting customer satisfaction goals, and adhering to company policies.