Customer Care Executive

15,000 - 25,000 /month

Sbm Bank

Andheri (East), Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title - Customer Service

· CRM and Call Center Software Proficiency—Ability to use Customer Relationship Management (CRM) tools and call handling platforms to manage customer interactions efficiently.

· Typing and Data Entry Skills—Fast and accurate typing for real-time documentation and data entry during customer interactions.

· Knowledge of Call Scripts and Workflow Navigation - Ability to follow structured call scripts and navigate internal workflows or knowledge bases to resolve customer queries effectively.

· Multichannel Communication Tools - Experience in handling customer interactions across voice, chat, email, and social media platforms.

Qualification: Graduate

SBM Bank India, a wholly owned subsidiary of the State Bank of Mauritius, offers a range of financial services, including retail banking, corporate banking, and treasury operations. Known for its customer-centric approach, SBM Bank focuses on providing innovative digital banking solutions across India.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Andheri (East), Mumbai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.