Customer Care Executive

15,000 - 20,000 /month

Samadhaan Credit Consultancy Private Limited

Vijay Nagar, Indore

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Roles & Responsibilities

1) Provide support and regular updates to customers and Kendra partners
2) Coordinate and assist in the smooth delivery of credit analysis reports
3) Explain analysis reports and basic findings to customers clearly
4) Handle backend coordination, status tracking, and follow-up activities
5) Resolve customer and partner queries through calls, WhatsApp, and email
6) Maintain customer records, case updates, and CRM entries accurately
7) Coordinate with internal teams for smooth case handling and support
8) Identify customers who require credit repair services after the analysis is delivered.
9) Guide analysis customers toward suitable repair solutions and service upgrades
10) Conduct follow-ups for pending decisions and customer activation
11) Maintain professional communication and relationship management

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 5 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vijay Nagar, Indore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.