Customer Care Executive

📌 1. Handle Customer Queries

• Answer inbound and outbound customer calls.

• Respond to customer questions related to products, services, billing, payments, and complaints.

• Provide accurate and timely information.

  📌 2. Resolve Customer Issues

  • Identify customer problems and provide effective resolutions.

  • Escalate unresolved issues to the senior team or supervisor.

  • Follow up with customers to ensure problem closure.

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  📌 3. Maintain Customer Records

  • Update customer information in CRM or company system.

  • Ensure all interaction details are logged properly.

  • Maintain confidentiality of customer data.

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  📌 4. Provide Product/Service Information

  • Explain features, benefits, and usage of products or services.

  • Guide customers on processes like activation, installation, registration, refunds, or claims.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12500 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., S2f Talent Hub.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at S2f Talent Hub
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.