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Customer Care Executive

salary 18,000 - 22,000 /month
company-logo
job companyRupeek Fintech Private Limited
job location Koramangala, Bangalore
job experience0 - 4 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Company: Rupeek Fintech Pvt Ltd

Location: Koramangala

Position: Customer Support Escalation Executive

Key Responsibilities:

Handle and resolve customer escalations and complex complaints.

Coordinate with internal teams to ensure timely resolution.

Manage high-priority customer issues and provide appropriate solutions.

Follow up on pending cases and ensure closure within defined TAT.

Maintain accurate records of complaints, resolutions, and customer interactions.

Identify recurring issues and share feedback with the concerned teams.

Ensure a high level of customer satisfaction and professional communication.

Requirements:

1–3 years of experience in Customer Support / Escalation / Complaint Management.

Excellent verbal and written communication skills.

Strong problem-solving and customer-handling abilities.

Good knowledge of MS Office/CRM tools.

Ability to work under pressure and manage multiple cases.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Koramangala, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-4 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

ahmad

Interview Address

Koramangala, Koramangala, Bangalore
Posted a day ago
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