Customer Care Executive

Key Responsibilities:

• Handle inbound calls from customers regarding banking products, services, and transactions.

• Provide accurate information on account details, credit/debit cards, loans, and digital banking services.

• Assist customers in resolving queries related to transactions, charges, or technical issues.

• Log and escalate unresolved issues to the appropriate department.

• Ensure compliance with bank policies, security guidelines, and regulatory requirements.

• Deliver a high level of service with empathy, patience, and professionalism.

• Meet performance targets such as call handling time, first call resolution, and customer satisfaction scores.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., RENOVATE CAREER MANAGEMENT SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at RENOVATE CAREER MANAGEMENT SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.