Customer Care Executive

12,000 - 20,000 /month

Red Hibiscus Info Solutions

Sector V - Salt Lake, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card

Job Description

It's Domestic Inbound Voice process in Banking Domain.

Need to resolve customer queries over the call and provide full satisfaction to them related to their queries.

Shift – 24•7 shift for Male Candidate ; In Night Shift timing will be 09:00 PM to 06:00 AM or 10:00 PM to 07:00 AM There is no midnight shift and for Female Candidates Shifts between 07:00 am to 08:00 pm (Any Nine Hours Shift)

Week Off – 1 rotational off / Week

Salary : Hindi / Bengali+ English (AVG) - 15 K CTC/ 12.2 K In hand

Hindi + Bengali – 13 K CTC / 10.9 K in hand

Odia +Hindi– 13.6 K CTC / 11.6K In hand + 2 K Language reward

Odia + English – 15 K CTC /12.2 K in hand + 2 K Language reward

Assamese +Hindi / English – 18 K CTC / 14.5 K in hand

Interview Process – 2 rounds of personal interview (HR & Operation) Followed by Versant & Typing Assessment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Red Hibiscus Info Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at Red Hibiscus Info Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance

Skills Required

Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 20000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Radhika Shriwas

Interview Address

Sector V, Salt Lake, Kolkata

Posted 2 days ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Customer Care Executive