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Customer Care Executive

salary 15,500 - 26,500 /month*
company-logo
job companyRapsora Technologies Private Limited
job location Mumbra, Thane
incentive₹5,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a dynamic and customer-focused Bank Customer Care Executive to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with account inquiries, transactions, and banking services while ensuring a seamless and positive experience. You will handle calls, emails, and chats, resolve complaints with professionalism, and provide accurate information about our products and digital platforms. The ideal candidate should have excellent communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Prior experience in customer service or banking is preferred, but fresh graduates with strong interpersonal skills are also encouraged to apply. This position offers growth opportunities within the bank and requires a customer-first attitude, adaptability, and a commitment to delivering exceptional service

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,500-₹26,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mumbra, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Mumbra, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹15,500-₹26,500 per month. This is a Full Time opportunity and has 99 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 15500 - ₹ 26500

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Reliable Tech Park, 1st floor, C-Wing, Airoli, Navi Mumbai, Mumbra, Mumbai
Posted 2 days ago
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