A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
11,000 - 15,000 /month
R&r Global Logistics
Mahipalpur Extension, Delhi
1 - 3 years Experience in Customer Support / TeleCaller
Full Time
Contract
We are looking for a Customer Care Executive to join our team at R&R Global Logistics(Mahipalpur) Delhi to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹ 11,000 - ₹ 15,000 and opportunities for growth. Key Responsibilities: • Handle customer calls professionally and efficiently. • Address customer queries, resolve concerns and manage complaints. • Keep records of customer interactions and follow up when required. • Provide customers with accurate information to help resolve their issues. • Meet performance targets and work with other departments to manage complex issues. Job Requirements: The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
