Customer Care Executive

20,000 - 25,000 /month

Quampetence Business Solutions Private Limited

Sector 48 Gurgaon, Gurgaon

0 - 6 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Description

Associate – Customer Support (Blended Support)

Company: Quampetence

Process: Blinkit – Quick Commerce

Location: Gurgaon (Hybrid)

Working Days: 6 Days Working

Joining: Immediate

Job Overview

We are hiring Associates for Customer Support – Blended Process for the Blinkit Quick Commerce vertical. The role requires candidates with excellent communication skills who can efficiently handle both voice and non-voice customer interactions while ensuring a seamless customer experience.

Key Responsibilities

* Handle customer queries through voice and non-voice support channels

* Resolve customer concerns promptly and professionally

* Maintain high standards of customer satisfaction and service quality

* Adhere to process guidelines, productivity, and compliance metrics

* Coordinate with internal teams for issue resolution when required

Eligibility Criteria

* Freshers and experienced candidates can apply

* Graduate and Undergraduate both eligible

* Immediate joiners preferred

* Prior customer support experience will be an added advantage

Skills Required

* Excellent verbal and written communication skills

* Versant Level 5 mandatory

* Strong customer handling and problem-solving abilities

* Basic computer knowledge and adaptability to process requirements

Compensation & Benefits

* Salary up to ₹25,000 per month( Fresher 20k)

* Salary credited on the 15th of every month

* Hybrid working model

* Work From Home available for night shifts after successful completion of 30 days of employment

* Paid training provided upon successful certification clearance

Additional Information

* Candidates must be comfortable with rotational shifts and a 6-day working schedule

* Immediate onboarding opportunities available for selected candidates

Apply now and become a part of a fast-growing Quick Commerce support team.

Contact HR 8617602997

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 48 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.