Experience: 1–4 Years
Qualification: Any Graduate
Key Responsibilities
Handle inbound and outbound customer interactions with international clients.
Resolve customer queries through Voice, Email, and Chat support.
Deliver accurate information and ensure high customer satisfaction.
Maintain customer records and update CRM systems.
Escalate complex issues to the concerned team when required.
Meet quality, productivity, and customer satisfaction targets.
Required Skills
Excellent verbal and written English communication.
Strong customer service and problem-solving skills.
Basic computer knowledge and typing proficiency.
Ability to work in rotational/night shifts.
Positive attitude and willingness to work in a fast-paced environment.
Preferred
Experience in an International Voice Process or International BPO.
Immediate joiners will be preferred.
How to Apply
Interested candidates can share their updated resume at:
📧 yasin.ali@qplusstaffing.com