Customer Care Executive

Customer Service Executive – Life Insurance (Renewal Process)

PROCESS: Aditya Birla Sun Life Insurance (ABSLI)

COMPANY: Connect Business Solutions Limited

LOCATION: Airoli, Navi Mumbai, Maharashta

ABOUT THE JOB:
We are hiring confident and experienced professionals to handle life insurance renewal
processes. If you have experience in insurance or customer service and can communicate
clearly in Hindi, English, Gujarati, or Malayalam, this opportunity is for you.
KEY RESPONSIBILITIES:
• Make outbound calls to customers regarding life insurance policy renewals
• Explain due dates, renewal benefits, and available payment options
• Resolve customer queries related to policy status, terms, or procedures
• Maintain accurate records of calls and interactions
• Meet assigned renewal targets while maintaining high customer satisfaction
WHO CAN APPLY:
• Graduation is mandatory
• Minimum 6 months of experience in insurance or customer service
• Excellent verbal communication skills
• Fluency in Gujarati or Malayalam preferred; Hindi/English required
• Basic computer skills and ability to work in a fast-paced environment

WORK SCHEDULE:
Shift Time: Day Rotational Shift (10 to 7 shift )
WEEK OFF: Fixed Sunday off
SALARY:
Rs. 24000/per month - CTC (Graduate freshers and experience in customer service).

Rs. 29050/per month - CTC (Graduate with 6 months experience in insurance and sale).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Q Conneqt Business Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Q Conneqt Business Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.