Customer Care Executive

14,000 - 20,000 /month

Pvp Hr Services (opc) Private Limited

Malad (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Domestic Calling

Query Resolution

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Urgent Hiring for BPO

Qualification - HSC & Graduate

Experience - Fresher to 1 year

Key Responsibilities and Accountabilities:

Assist customer in resolving any open requests for support, assistance, information on upgrading etc.
Complete Training Needs Analysis to confirm the Training is applicable.
Design Training content with the Learners needs in mind.
Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for Email/calls.
Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
Completes all training and development activities in timely manner.
Understanding of escalation handling procedures.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Pvp Hr Services (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at Pvp Hr Services (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.