Customer Care Executive

12,000 - 15,000 /month

Protalksolutions Private Limited

Phase-7 Mohali, Mohali

0 - 6 months Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

Job Title: BPO Customer Service Executive

Job Description:

We are hiring Customer Service Executives for our BPO process. The role involves handling customer queries, providing support, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle inbound and/or outbound customer calls
Resolve customer queries and complaints in a timely manner
Provide accurate information about products and services
Maintain call quality and follow company guidelines
Update customer records in the system
Achieve daily and monthly performance targets

Requirements:

Minimum qualification: 12th pass / Graduate
Good communication skills (Hindi/English)
Basic computer knowledge
Ability to work in a team environment
Freshers and experienced candidates both can apply

Salary: As per company standards
Location: [Add location]
Shift: Day/Night/Rotational shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-7 Mohali, Mohali.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 80 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Phase-7 Mohali, Mohali.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 80 openings.