Customer Care Executive

12,000 - 25,000 /month

Property Search Capital

Gachibowli, Hyderabad

0 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Job Description

Job Summary

Legal Capital is looking for a Customer Care Executive to manage client interactions, resolve customer queries, and ensure a positive customer experience. The ideal candidate should possess good communication skills, a customer-focused attitude, and the ability to handle inquiries professionally.

Key Responsibilities

Handle inbound and outbound calls to assist customers with their queries and concerns.
Provide accurate information about the company’s services and processes.
Respond to customer inquiries through phone calls, emails, and messages.
Maintain a professional and courteous approach while communicating with clients.
Record customer interactions and update information in the system/database.
Follow up with customers to ensure their issues are resolved satisfactorily.
Coordinate with internal departments to resolve customer complaints and service requests.
Maintain customer confidentiality and adhere to company policies.
Achieve daily and monthly customer service targets and quality standards.

Required Skills & Qualifications

Intermediate / Any Graduate.
0–5 years of experience in customer care, customer support, telecalling, or a related field.
Freshers with excellent communication skills are also encouraged to apply.
Good verbal and written communication skills in Telugu, Hindi, and/or English.
Basic computer knowledge and familiarity with MS Office and customer support systems.
Strong problem-solving and interpersonal skills.
Ability to work in a team and handle customer queries patiently and efficiently.

Preferred Candidate Profile

Positive attitude and willingness to learn.
Ability to handle multiple customer interactions simultaneously.
Good listening skills and attention to detail.
Experience in a service-based or legal support environment will be an added advantage.

Benefits

Competitive salary package
Training and career growth opportunities
Friendly and supportive work environment
Food provided

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gachibowli, Hyderabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Gachibowli, Hyderabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 25 openings.