A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month*
Prolific Hr Consultants India Limited
Rajarhat, Kolkata
₹4,000 incentives included
6 - 60 months Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities:
Customer Interaction:
Handle incoming calls from customers promptly and professionally.
Provide information about products, services, and company policies.
Address customer inquiries, concerns, and complaints effectively.
Issue Resolution:
Troubleshoot and resolve customer issues or complaints in a timely manner.
Escalate complex issues to appropriate departments for further investigation.
Data Entry:
Accurately and efficiently input customer information and details into the company's database.
Product Knowledge:
Stay informed about the company's products, services, and promotions to provide accurate information to customers.
Eligibility Criteria:
Proven customer service experience.
Should have minimum 3 months of relevant experience
Excellent communication skills, both verbal and written.
Strong problem-solving and decision-making abilities.
Proficiency in using call center software and computer systems.
Ability to work in a fast-paced and dynamic environment.
Strong attention to detail and accuracy.
Sunday fixed off
Interested Candidate can contact to -
Contact Person- Wahida
Contact No. - 9035285840
