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Customer Care Executive

salary 20,000 - 30,000 /month
company-logo
job companyPristine E Teleservices Private Limited
job location Malad (West), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
35 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
International Calling
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Executive to join our team at PRISTINE E TELESERVICES PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 35 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Malad (West), Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 35 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 30000

संपर्क व्यक्ति

Deepika Sharma

इंटरव्यू ऐड्रेस

, Malad (West), Mumbai
Posted 3 hours ago
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