Customer Care Executive

JD CRM

1 Building and maintaining client relationships. A client relationship manager’s primary role is to build a strong relationship with their client and maintain it for the duration of the service(s)

2 Serve as the primary point of contact for client’s inquiries, changes, cancellations, and emergencies. Provide timely assistance and resolution to address any issues or concerns, maintaining a high level of customer satisfaction.

3 Act swiftly to address any travel disruptions, emergencies, or unforeseen circumstances affecting customers' trips. Ensuring Customer satisfaction. Let the customer feel heard

5 efficient customer service skills require an empathetic nature. Should be able to resolve their issues with ease and professionalism.

6 Serve as the primary point of contact for customer inquiries, changes, cancellations, and emergencies. Provide timely assistance and resolution to address any issues or concerns, maintaining a high level of customer satisfaction.

Requirements

1 Proven experience in customer service, Travel sales, or Tour Operation 

2 Excellent Communication, Interpersonal, and problem solving skills

3 Ability to work effectively under pressure and handle multiple tasks simultaneously.

4 Strong attentions to detail and organizational skills

Experience - 2 to 5 years

Remuneration – 15 k to 30 k for deserving candidates.

Nearby location. Andheri east, Marol. 

Interested candidates must share an updated resume on hr@pthmail.com or call on 8108113155.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.