Customer Care Executive

10,000 - 18,000 /month*

Pay Point India Network Private Limited

Mira Road East, Mumbai

₹2,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

Executive –Customer Care

About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.

Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.

Company Website: www.paypointindia.com

Role & Responsibilities

Ø Respond to customer inquiries through various channels.

Ø Resolve customer complaints and concerns promptly and professionally.

Ø Communicate with customers to understand their needs and provide solutions.

Ø Investigate and resolve customer issues using problem-solving skills.

Ø Maintain accurate records of customer interactions.

Ø Collaborate with internal teams to resolve issues and improve customer experience.

Requirements

ü Bachelor’s degree or Undergraduate

ü Minimum 1+ years of experience in Customer service/ Tele calling

ü Proficient in computer skill

ü Fresher can also apply

ü Good team player

If anybody interested please send me your updated CV on tara.varshney@paypointindia.net/ or Reach me on 9004364018

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mira Road East, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Mira Road East, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.