Executive –Customer Care

About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.

Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.

Company Website:    www.paypointindia.com

Role & Responsibilities

Ø  Respond to customer inquiries through various channels.

Ø  Resolve customer complaints and concerns promptly and professionally.

Ø  Communicate with customers to understand their needs and provide solutions.

Ø  Investigate and resolve customer issues using problem-solving skills.

Ø  Maintain accurate records of customer interactions.

Ø  Collaborate with internal teams to resolve issues and improve customer experience.

Requirements

ü  Bachelor’s degree or Undergraduate

ü  Minimum 1+ years of experience in Customer service/ Tele calling

ü  Proficient in computer skill

ü  Fresher can also apply

ü  Good team player

If anybody interested please send me your updated CV on tara.varshney@paypointindia.net/ or Reach me on 9004364018

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PAY POINT INDIA NETWORK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at PAY POINT INDIA NETWORK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.