Customer Care Executive

20,000 - 22,000 /month

Parsley Management Private Limited

Aliganj, Lucknow

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Manage inbound & outbound customer interactions via calls and messages
Understand customer needs and provide accurate, timely resolutions
Handle complaints professionally and ensure complete issue closure
Maintain proper records of customer conversations and follow-ups
Deliver exceptional customer experience and build long-term relationships
Coordinate with internal teams to resolve customer concerns efficiently

Requirements:

1–2 years of experience in Customer Care / BPO / Telecalling
Strong communication and interpersonal skills
Ability to handle pressure and manage multiple customer queries
Basic computer knowledge and CRM handling skills
Positive attitude with a customer-first approach
Preferred Skills:
Tele-sales or upselling experience will be an added advantage
Good problem-solving and convincing skills

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹22,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aliganj, Lucknow.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
Where is this job located?
Ans : This Customer Care Executive job is located in Aliganj, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 5 openings available.