A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 11,500 /month
Pace Setters Business Solutions Private Limited
Park Street, Kolkata
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Position: Customer Support Executive
Location: Park Street, Kolkata
Job Type: Full-Time | Work From Office
Shift: Day Shift
Joining: Immediate Joiners Preferred
Eligibility
Minimum 12th Pass required
Freshers and experienced candidates can apply
Good communication skills
Basic computer knowledge
Customer-friendly attitude and good listening skills
Ability to handle customer queries patiently and professionally
Key Responsibilities
Handle customer queries through calls and/or other communication channels
Understand customer concerns and provide appropriate solutions
Maintain proper records of customer interactions
Escalate unresolved issues to the concerned department
Follow company policies, processes and quality standards
Maintain good customer relationships and ensure customer satisfaction
Achieve assigned performance and productivity targets
Skills Required
Good verbal communication
Basic computer and typing skills
Problem-solving ability
Patience and positive attitude
Ability to work effectively in a team
Job Benefits
Day Shift
Immediate Joining
Work From Office
Growth opportunities
Location: Park Street, Kolkata
