Customer Care Executive

15,000 - 17,500 /month

Onsite Electro Services Private Limited

Sector 58 Noida, Noida

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Qdigi Services Private Limited. The role offers ₹15,000 - ₹17,500 and involves managing customer calls, delivering outstanding customer service . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming Calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduation and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Onsite Electro Services Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Query Resolution, Non-voice/Chat Process for this Customer Care Executive job offered by Onsite Electro Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹17,500 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 58 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 58 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹17,500 per month. This is a Full Time opportunity and has 10 openings available.