Telecaller collection

15,000 - 27,500 /month*

My Money Bazaar India Private Limited

Sector 62 Noida, Noida

₹5,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

Handle outbound calls to customers for overdue loan payments
Follow up on pending EMIs and ensure timely collections
Negotiate and convince customers for repayment commitments
Maintain accurate call records and collection status
Achieve daily / weekly / monthly collection targets
Escalate critical cases to field collection or senior team
Ensure compliance with RBI guidelines and company pRequired Skills / Knowledge:
- Basic understanding of NBFC operations (Non-Banking Financial Company)
- Knowledge of RBI guidelines related to collections
- Understanding of CIBIL Score and its impact
- Familiarity with DPD (Days Past Due)
- Knowledge of PTP (Promise to Pay) handling
- Understanding of ROI (Rate of Interest)olicies
  
  KYC Knowledge:
  - E-KYC (Electronic Know Your Customer)
  - C-KYC (Central KYC)
  - Manual KYC
    
    Conceptual Understanding:
    - Difference between Collection vs Recovery
      - Collection: Follow-up on early-stage dues
      - Recovery: Handling delinquent / high overdue accounts
    - Difference between Banking vs NBFC
    Key Skills:
    - Strong communication & negotiation skills
    - Ability to handle pressure and targets
    - Basic computer knowledge
    - Problem-solving attitude

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Telecaller collection job

What are the eligibility criteria for this Telecaller collection job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Telecaller collection job offered by My Money Bazaar India Private Limited in Sector 62 Noida, Noida.
What salary is offered for this Telecaller collection job?
Ans : The salary for this Telecaller collection job ranges between ₹15,000-₹27,500 per month.
What shift and timings does this job follow?
Ans : This Telecaller collection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Telecaller collection job?
Ans : There are 50 vacancies for this Telecaller collection role.
Is this job open for all genders?
Ans : Yes, this Telecaller collection job is open for both male and female candidates.
What does the role of Telecaller collection involve?
Ans : As a Telecaller collection, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller collection position is Sector 62 Noida, Noida.
Who is the right fit for this Telecaller collection job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-5 years of experience is the right fit for this Telecaller collection job.
What makes this Telecaller collection job a good opportunity?
Ans : This Telecaller collection job is a good opportunity as it offers a salary between ₹15,000-₹27,500 per month. This is a Full Time job and has 50 openings.