Customer Care Executive

Job Overview:
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Support Executive. In this role, you will assist SBI customers with policy renewals, providing accurate information and addressing any inquiries to ensure a seamless customer experience. This is a non-sales position focused on delivering exceptional customer service.

Key Responsibilities:

• Assist SBI customers with the renewal process for their policies, ensuring all relevant details are accurately processed.

• Respond to customer queries regarding policy details, renewal status, and related concerns in a professional and timely manner.

• Provide clear guidance on policy renewal options and any necessary documentation or steps.

• Maintain a thorough understanding of SBI's policies and procedures to offer informed support to customers.

• Resolve customer issues or concerns promptly and efficiently, escalating when necessary.

• Ensure high levels of customer satisfaction by providing personalized and attentive support.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ONE POINT ONE SOLUTIONS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at ONE POINT ONE SOLUTIONS LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.