Customer Care Executive

18,000 - 24,000 /month

Nvs Travels And Solutions

Jayanagar, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

NVS Travel Solutions caters to over 30+ schools and corporations which include thousands of employees and parents resulting in over 20000+ users. Our application is also used by over 1000+ blue-collar stakeholders like site supervisors, drivers, and attenders. We pride ourselves on providing top-notch customer support, even though we are focused on building new technology solutions for transportation and are rapidly expanding to top schools, corporations, and new cities.

Shift Timing- 6 a.m- 3 p.m

Job Responsibilities:

Monitoring day to day operations of site
1. Vehicle Tracking and Incident Communication to Management, Client & commuters/ guardians
Real-time system updates
1. driver/ attender/ vehicle change
2. Any changes/modification to routes/ child/ commuter using transport
Regular System Updates
1. Trip Scheduling
2. New Employee/ Vehicle induction (including GPS, & Camera)
3. Upkeep of vehicle (including GPS, & Camera) & employee statutory
Reporting & Analysis
1. Log in - Log out reports
2. Attendance reports
3. Breakdown reports
4. Mileage reports
5. Diesel filling reports
6. Maintenance Escalations
7. Checklist
8. Verification of Trips undertaken by Drivers
9. Ground team performance report

Must-have skills: Excel, Good oral and written communication skills in English and Kannada

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling, Query Resolution for this Customer Care Executive job offered by Nvs Travels And Solutions in Jayanagar, Bangalore.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jayanagar, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Jayanagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹24,000 per month. This is a Full Time opportunity and has 1 openings available.