Customer Care Executive

Location: Pan India

Type : Work From Home

Salary Range: 12,000-14000 (in hand) +2,000(net allowance ) + incentives upto 6,000

Qualification / Education and other Requirements:

• Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR

English, Kannada, Tamil.

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

Laptop with webcam, good speed Internet connection and power backup is a must

Role and Responsibility –

• Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Identify and assess customers’ needs.
• Service customer in finding the right tenant / house as per the requirement of customer.
• Dial outbound and attend inbound calls of customer and leads.
• Use internal tools and methods to provide best possible service to the customer.
• Negotiate with leads on behalf of customer.
• Keep customer up-to date on the progress of his account

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.