A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 22,000 /month
Nidharshana Sarees
Muneshwara Nagar, Bangalore
1 - 5 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Care Executive to join our team at Nidharshana Sarees. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Retail. The role offers ₹15,000 - ₹22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift (10 am - 7.30 pm)
