Customer Care Executive

ABOUT THE JOB:

We are hiring fresh graduates for an exciting inbound voice process role in a banking project. The position involves handling customer queries, making reminder calls, and ensuring high customer satisfaction. This is a full-time role with day shifts, rotational week offs, and with attractive CTC.

KEY RESPONSIBILITIES

1. Handle inbound customer calls with professionalism and accuracy.

2.Make remainder calls to customers for timely follow-ups.

3.basic banking-related queries or direct them to the appropriate team.

4.Update call logs and system entries efficiently.

5,Ensure customer satisfaction through proactive service

WHO CAN APPLY

1. Qualification: Graduate

2. Communications Skills: Good Communication required.

3. Experience: Only Freshers can apply.

Process Details:

1. Working Days: 6 days working with rotational week offs

2.Shift Timing: Days shift

3.Salary: Up to 15,500.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., NAVIR CONSULTANTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at NAVIR CONSULTANTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.