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Customer Care Executive

salary 25,000 - 30,000 /month
company-logo
job companyMnl Gluck Services Private Limited
job location Thane West, Thane
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

Customer Relationship Management (CRM) Manager oversees a company's customer data, engagement strategies, and software tools to drive sales, loyalty, and retention. [1, 2]

You can review a full professional template on the Indeed CRM Manager Job Description.

Key Responsibilities

  • Platform Management: Optimize, configure, and maintain CRM software (such as Salesforce, HubSpot, or Zoho) to ensure data accuracy and smooth daily operations.

  • Campaign Strategy: Coordinate targeted email, SMS, and loyalty programs alongside the marketing and sales teams.

  • Data Analysis: Segment customer lists, track engagement metrics (like retention and churn rates), and generate performance reports.

  • Cross-Functional Training: Train staff across departments to use CRM tools effectively and align sales workflows. [1, 2, 3, 4]

Requirements and Qualifications

  • Education: A bachelor’s degree in Business Administration, Marketing, Analytics, or a related field.

  • Experience: 2 to 5 years of working experience in CRM, digital marketing, or customer-facing operations.

  • Technical Skills: Strong proficiency in CRM platforms, basic data governance, and automated marketing tools.

  • Soft Skills: Excellent problem-solving, communication, and project management abilities. [1, 2, 3, 4]

If you're writing or tailoring a posting, let me know:

  • Is this role more technical (like an administrator) or strategic/marketing-focused?

  • What CRM software does your company use?

  • Indeed

    CRM Manager Job Description [Updated for 2026] - Indeed

    Customer Relationship Management (CRM) Managers develop strategies to increase customer engagement and use CRM systems more effect...

  • Cutshort

    CRM Job Description

    CRM Job Requirements Listed here are the job requirements of a CRM: Work experience in the post of CRM for at least three years. B...

  • LinkedIn

    Customer Relation Manager Job Description Template | LinkedIn Talent Solutions

    A job description for a CRM should include: A clear list of the objectives and qualifications for the role An idea of the comp...

Show all

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role. No prior experience is required.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Thane West, Mumbai.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Shivangi Saxena

Interview Address

THANE WEST, Thane West, Mumbai
Posted 10+ days ago
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