Customer Care Executive

Job Summary:

We are seeking a proactive and energetic B2B Sales Executive to drive growth through both offline and online channels. You will be responsible for building relationships with retail stores, dealers, and institutional buyers, while also leveraging online platforms to generate leads and close sales.

Key Responsibilities:

Offline Sales:

• Identify and approach potential retailers, distributors, and wholesalers for Akiara products.

• Conduct in-person meetings, product demonstrations, and follow-ups to close deals.

• Regularly visit local markets, appliance shops, and exhibitions to generate leads.

• Build long-term relationships with offline B2B clients to drive repeat business.

• Collect feedback from the market and share insights with the product and marketing team.

Online B2B Sales:

• Generate and convert leads through B2B portals like IndiaMART, TradeIndia, Justdial, etc.

• Handle online inquiries promptly and professionally.

• Coordinate virtual product demos and client discussions via phone or video calls.

• Ensure product listings on online platforms are accurate, updated, and appealing.

• Maintain sales records, leads, and follow-ups in CRM tools.

Desired Skills & Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• 1–5 years of B2B sales experience, preferably in consumer appliances or electronics.

• Familiarity with B2B marketplaces and tools like IndiaMART, Alibaba, etc.

• Strong communication, negotiation, and interpersonal skills.

• Self-motivated, target-oriented, and able to work independently.

• Comfortable with fieldwork and occasional travel.

• Basic knowledge of MS Office, and digital communication platforms.

What We Offer:

• Competitive fixed salary + attractive performance incentives.

• Product training and marketing support.

• Growth opportunities within a fast-scaling consumer brand.

• Friendly, supportive, and driven team culture.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MIXPRIME TRADECOM PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at MIXPRIME TRADECOM PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.