Customer Care Executive

Job Title: BPO Executive (Voice / Non-Voice / Sales / Semi-Sales / Customer Support)

Location: Bidhannagar, Kolkata (Salt Lake Sector 5 / Newtown)

Salary: ₹11,000 – ₹16,000 CTC per month

Employment Type: Full-time | Rotational Shifts

Eligibility Criteria

Minimum education: 12th pass

Languages: Hindi, Bengali, and English (mandatory)

Freshers and experienced candidates are welcome

Job Overview

We are seeking enthusiastic and customer-focused individuals to join our BPO operations across various processes including Voice, Non-Voice, Sales, Semi-Sales, and Customer Support. The role requires strong communication skills, the ability to resolve queries effectively, and a professional, customer-friendly attitude.

Key Responsibilities

Handle inbound and outbound calls or chats as per process requirements

Address and resolve customer queries promptly and accurately

Promote products and services in Sales & Semi-Sales processes

Maintain accurate records of calls, chats, and customer interactions

Update internal systems and databases with relevant information

Work in rotational shifts as per business requirements

Benefits

Competitive salary with performance-based incentives

Comprehensive training provided for freshers

Career growth and internal promotion opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MERVICE INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at MERVICE INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.