A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
14,000 - 17,000 /month*
Matrimony.com Limited
Guindy, Chennai
₹1,000 incentives included
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Support Executive to join our team Matrimony.com to handle customers calls provide exceptional customer support and resolve queries related to industry
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working Days during the Shift Type shift.
