Customer Care Executive

Job Summary:

We are looking for a dynamic Telecaller to join our customer suport Team. The role involves reaching out to potential customers/clients, explaining our services, and ensuring successful customer relation. The ideal candidate should have excellent communication skills in regional language(ENglish is not mandatory), a persuasive attitude, and the ability to achieve targets.

Key Responsibilities:

Make outbound calls to potential customers to clarify the issues.

Explain products/services clearly and convincingly.

Identify customer needs and suggest suitable solutions.

Follow up with interested prospects to ensure profile completion.

Maintain and update the database with accurate customer information.

Achieve daily/weekly/monthly targets set by the management.

Handle objections and resolve customer queries effectively.

Ensure high levels of customer satisfaction.

Key Requirements:

Experience: 1 - 4 years (Experience in any telecalling, BPO, or customer service is a plus)

Skills:

Excellent communication skills in regional Languages (English is not mandatory)

Basic computer knowledge (MS Office, CRM tools preferred).

Good listening skills and problem-solving ability.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Marketsof1 Analytical Marketing Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 12 Customer Care Executive at Marketsof1 Analytical Marketing Services Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.