Business Advisor

30,000 - 50,000 /month

Axis Max Life Insurance Limited

Work from home

2 - 6+ years Experience in Customer Support / TeleCaller

80 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Life Insurance

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Business Advisor to join our team at Axis Max Life Insurance Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹30000 - ₹90000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Business Advisor job

What is the eligibility criteria to apply for this Business Advisor job?
Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹50000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Business Advisor job?
Ans: This Business Advisor job will have 5 working days.
Are there any charges applicable while applying or joining this Business Advisor job?
Ans: No, there is no fee applicable for applying this Business Advisor job and during the employment with the company, i.e., Axis Max Life Insurance Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Business Advisor role?
Ans: There is an immediate opening of 80 Business Advisor at Axis Max Life Insurance Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Advisor job?
Ans: This Business Advisor job has Day Shift.